Terms and Conditions
Welcome to the Prospace website. By accessing and using this website, you acknowledge that you have read, understood, and agreed to the following Terms and Conditions.
1. Website Use
The Prospace website provides information about office furniture, workspace design services, procurement, delivery, installation, and other related services.
Users must use this website responsibly and must not perform any action that may disrupt the security, functionality, or performance of the website.
2. Product Information
We make reasonable efforts to provide accurate product information, including product descriptions, dimensions, materials, colors, features, and images. However, colors or product appearances may vary due to screen settings, lighting, or the manufacturing process.
Product specifications may change without prior notice.
3. Prices and Offers
Product prices, promotions, stock availability, and offers may change at any time. The final price will be confirmed by the Prospace team based on the product, quantity, location, delivery, installation, and project requirements.
Prospace quotations may have a validity period and specific terms.
4. Product Orders
An order is considered confirmed once the product details, quantity, price, payment, and other applicable terms have been agreed upon by the customer and Prospace.
Prospace may reconfirm an order in the event of incorrect information, stock changes, or other technical issues.
5. Payment
Payment must be made according to the agreed method, amount, and schedule. An order or project may be processed after the payment has been received and verified by Prospace.
Terms regarding deposits, final payments, cancellations, and refunds may vary depending on the product and project type.
6. Delivery and Installation
Delivery and installation schedules may be affected by product availability, order quantity, location, site access, project conditions, and other factors beyond Prospace’s control.
Customers are responsible for ensuring that the delivery and installation area is safely accessible and ready for use.
7. Custom Products
Custom products may be produced based on the agreed dimensions, design, materials, colors, and requirements. Once the design or specifications have been approved, changes may incur additional costs and affect the production schedule.
Reasonable variations in dimensions, colors, textures, and finishes may occur as part of the manufacturing process.
8. Warranty and After-Sales Service
Product warranties are subject to the applicable Prospace warranty terms for each product category.
The warranty generally covers manufacturing defects arising from normal use. Damage caused by impact, excessive loads, misuse, modification, improper relocation, or inappropriate maintenance may be excluded from warranty coverage.
9. Intellectual Property
All content on the Prospace website, including text, images, logos, designs, and other materials, is owned by Prospace or used with appropriate permission.
Such content may not be copied, modified, reproduced, or used for commercial purposes without prior written consent from Prospace.
10. Third-Party Websites
The Prospace website may contain links to third-party websites. Prospace is not responsible for the content, security, policies, or services available on third-party websites.
11. Changes to These Terms
Prospace may update these Terms and Conditions from time to time. Any changes will become effective once published on this page.
Users are encouraged to review this page periodically.
12. Contact Us
If you have any questions regarding these Terms and Conditions, Prospace products, orders, or services, please contact the Prospace team through the contact page available on this website.